As we prepare to welcome 2024, it’s time to delve into the L&D trends set to revolutionize the workplace. The future points towards a reality where individuals take the lead role, and technology becomes a reliable ally.
Let’s unpack the key trends that will chart the course for 2024 and beyond.
#1. AI and Humans: A Collaborative Journey
The influence of GenAI on numerous L&D and HR functions is undeniable. PwC estimates that by 2030, AI could contribute a staggering $15.7 trillion to the global economy and boost GDP in local economies by up to 26%.
In 2024, L&D leaders will be harnessing the power of AI and automation to refine processes and deliver more tailored learning experiences. The focus will be on freeing up time for valuable, human-centric tasks while technology takes care of the heavy lifting. As our interaction with AI continues to deepen, digital skills should work hand in hand with human skills to foster creativity and innovation.
To achieve this effectively, we need to set clear principles for identifying challenges and defining what success looks like. Whether it’s empowering your team to be more data-driven when skills are lacking, or providing personalized learning when capacity is limited, AI can serve as a supportive ally.
GenAI is here to stay, and it will continue to provide a myriad of benefits. In L&D, it’s reducing friction and improving the employee experience when they need information and answers. It’s also guiding us in making data-driven decisions in areas from engagement to learning delivery.
#2. Reskilling & Upskilling: The Learning Odyssey Continues
With the ever-evolving technological landscape, the need for upskilling and reskilling has become more crucial than ever. The World Economic Forum has pointed to a global skills gap with 85 million jobs displaced and 50% all needing up or reskilling by 2025.
In 2024, learning journeys will take center stage. Continuous learning programs, personalized development paths, and mentorship initiatives will become commonplace. As the digital revolution unfolds, organizations are realizing the importance of equipping their workforce with the skills necessary to navigate the digital age.
#3. Employee Experience: More Than Just a Buzzword
“Employee experience” isn’t just a trending term; it’s a mindset. Businesses are realizing the direct correlation between a positive employee experience and heightened productivity and retention.
Research from the US and UK suggests that almost half (44%) of individuals now measure their careers in months rather than years. An overwhelming majority of employees (82%) confess they would contemplate leaving their current job for another offering a higher salary or better benefits.
As we move into 2024, expect to see an increased focus on every stage of the employee journey. From onboarding to daily interactions, L&D leaders will strive to shape experiences that extend beyond mere perks and benefits. The goal is to create a workplace environment where employees can truly flourish.
#4. Hybrid Work: The Future Office
Remote work is here to stay, but so is the traditional office setup. With 80% of organizations surveyed by Gartner already implementing some form of hybrid work, it’s evident that hybrid work is becoming synonymous with regular work.
Adaptable work policies, technology that connects in-office and remote teams, and a focus on outcomes over desk time will shape the future of work. It’s all about striking the perfect balance between collaboration and flexibility.
This also means that teams need to tailor learning programs to individuals and seamlessly integrate them into their existing schedules. Learning should be readily accessible, available wherever they are, whenever they need it.
#5. L&D Leaders: The Evolving Role
In 2024 and beyond, L&D leaders will continue to take on the role of strategic facilitators, promoting a broader spectrum of skill development, including both technical and soft skills.
However, they might also need to confront the reality that some may not be achieving this. A recent study revealed a disparity that needs to be addressed: while half of the executives believe their organization fosters a robust learning culture and provides ample learning time, most employees disagree.
So, the trend is clear: L&D is more crucial than ever. In 2024, leaders need to create not just learning programs, but a culture of learning.
#6. A New Approach to Measuring Success
Merely relying on traditional engagement metrics and program completion rates is becoming obsolete. The need for a more comprehensive approach to evaluate the effectiveness of learning programs will gain greater significance in 2024.
This doesn’t mean that metrics like employee satisfaction with training and learning content or their performance in post-learning quizzes have lost their value.
Instead, businesses will be more focused on how learning contributes to performance and advances towards business objectives. This shift underscores the increasing interest in how learning impacts performance and business goal progression.
Ready or Not, Here Comes 2024!
As we stand on the brink of a new year, the L&D landscape is evolving, and it’s an exciting time to be at the helm. From championing employee re-skilling and upskilling to embracing the power of AI, the trends for 2024 are about creating workplaces that not only adapt but thrive in the face of change.
So, gear up for the adventure ahead because 2024 is knocking. Are you ready to open the door to a future-ready workforce? Speak to our team today to get started on your journey!
